Shipping policy
Shipping Policy
Thank you for shopping with Sophistique! We aim to provide you with the best shopping experience, including hassle-free shipping. Please read the following shipping policy carefully to understand our procedures.
Shipping Destinations: We currently ship to addresses within India only. We are working on expanding our shipping destinations and will update our policy accordingly.
Shipping Methods: We partner with reliable courier services to ensure timely delivery of your orders. Our standard shipping methods include:
- Standard Shipping: Orders are typically delivered within 5-7 business days after processing.
- Express Shipping: For urgent orders, we offer express shipping options with delivery within 2-3 business days after processing. Additional charges may apply for express shipping.
Processing Time: Orders are processed within 1-2 business days after payment confirmation. During peak seasons or promotional events, processing times may be slightly longer.
Shipping Charges: Shipping charges are calculated based on the weight of your order and your delivery location. You can view the shipping charges at the checkout before completing your purchase.
Order Tracking: Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can track the status of your shipment using this tracking number on our website or through the courier’s website.
Delivery Issues: While we strive to ensure smooth delivery of all orders, unforeseen circumstances such as natural disasters, extreme weather conditions, or logistical issues may cause delays. In such cases, we will do our best to communicate any delays promptly and work towards resolving the issue to ensure timely delivery.
Shipping Restrictions: Certain products may be subject to shipping restrictions due to their size, weight, or legal regulations. We will notify you if any such restrictions apply to your order.
Delivery Address: Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delivery issues. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Shipping Policy Updates: We reserve the right to update our shipping policy at any time without prior notice. Any changes to the shipping policy will be reflected on this page.
If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team at info.sophistique.co@gmail.com We are here to assist you.
Thank you for choosing Sophistique!